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2019 Vol.13, Issue 6 Preview Page

Research Article

Research on Comparison and Analysis of Online Occupant Satisfaction Survey System focusing on Post-Occupancy Evaluation

거주자 만족도 온라인 조사 시스템 비교 분석 및 시사점

Jong-Won Lee1*
,
Deuk-Woo Kim2
,
Seung-Eon Lee3
이 종원1*
,
김 덕우2
,
이 승언3
1Research Specialist, Department of Living and Built Environment Research, Korea Institute of Civil Engineering and Building Technology
2Senior Researcher, Department of Living and Built Environment Research, Korea Institute of Civil Engineering and Building Technology
3Senior Research Fellow, Department of Living and Built Environment Research, Korea Institute of Civil Engineering and Building Technology
1한국건설기술연구원 국민생활연구본부 전임연구원
2한국건설기술연구원 국민생활연구본부 수석연구원
3한국건설기술연구원 국민생활연구본부 선임연구위원
* Corresponding Author
30 December 2019. pp. 580-589
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Abstract

Post-occupancy evaluation (POE) is an important value judgment that improves the quality of building performance. Previous studies have generally conducted field surveys and individual interviews by the survey investigator in person. So there is a limit in time and cost and most of the POEs are one-off studies in the limited buildings. In order to overcome above limitations, diverse online occupant satisfaction survey systems have been developed with IEQ questionnaire design and data accumulation for benchmark analysis over the world. In this study, the most widely online occupant satisfaction survey systems are compared and analyzed: (1) Occupant Survey Toolkit of Center for the Built Environment (CBE) at UC Berkeley of the U.S., (2) Building Use Studies (BUS) methodology of the United Kingdom, (3) Building Occupants Survey System Australia (BOSSA) system of Australia. Based on the results of each item`s comparative analysis, this study suggests a direction how to develop the Korean online occupant satisfaction survey system. The proposed suggestion will be useful to systematize and build a database of occupant satisfaction survey.

Keywords
Post-Occupancy Evaluation (POE)
Occupant Satisfaction Survey
Indoor Environmental Quality (IEQ)
Online Occupant Satisfaction Survey System
Web-based survey

키워드
거주 후 평가
거주자 만족도 조사
실내환경성능
거주자 만족도 온라인 조사 시스템
웹기반 설문조사
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Information
  • Publisher :Korean Institute of Architectural Sustainable Environment and Building Systems
  • Publisher(Ko) :한국건축친환경설비학회
  • Journal Title :Journal of Korean Institute of Architectural Sustainable Environment and Building Systems
  • Journal Title(Ko) :한국건축친환경설비학회논문집
  • Volume : 13
  • No :6
  • Pages :580-589
  • Received Date : 2019-12-04
  • Revised Date : 2019-12-27
  • Accepted Date : 2019-12-30
  • DOI :https://doi.org/10.22696/jkiaebs.20190050
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